My SPC isn't working, it won't form a block / shows an error / the sensor seems off.Updated 8 days ago

If your SPC won't form a block, shows an error, or the fill sensor seems off, a few quick checks resolve most issues:

• Make sure the unit is on a stable, level surface.
• If it reads as overfilled, stop adding material and remove a small handful from the top (plastic can shift during compaction).
• Confirm nothing is caught along the sides or above the fill line.
• Close the lid and run the compaction cycle again.

If the device shows an error code (for example, E-01 or E-05) or the problem continues, contact our Customer Experience team at [email protected] with the error code and a short photo or video, and we'll provide the next steps.